Issue with Cloudflare Public DNS Resolution for https://mrewardz.mutualtrustbank.co

Website, Application, Performance DNS & Network
1

I have observed that the URL “https://mrewardz.mutualtrustbank.com/Login.aspx” is not resolving when using Cloudflare Public DNS (1.1.1.1). However, when I switch to Google DNS (8.8.8.8), the website resolves without any problem.

This discrepancy in resolution behavior between Cloudflare Public DNS and Google DNS is concerning, especially considering Cloudflare’s reputation for providing reliable and efficient DNS resolution services.

As a user who relies on Cloudflare Public DNS for my DNS resolution needs, encountering such inconsistencies raises questions about the reliability and performance of the service.

3

The nameservers are incorrectly set up.

mutualtrustbank.com.    172800  IN      NS      dns1.link3.net.
mutualtrustbank.com.    172800  IN      NS      dns3.link3.net.
mutualtrustbank.com.    172800  IN      NS      ns-cloud-e1.googledomains.com.
mutualtrustbank.com.    172800  IN      NS      ns-cloud-e2.googledomains.com.
mutualtrustbank.com.    172800  IN      NS      ns-cloud-e3.googledomains.com.
mutualtrustbank.com.    172800  IN      NS      ns-cloud-e4.googledomains.com.

The Google nameservers respond with an SOA record, indicating that they are authoritative but that the name does not exist.

QUESTION SECTION:
;mrewardz.mutualtrustbank.com.  IN      A

;; AUTHORITY SECTION:
mutualtrustbank.com.    300     IN      SOA     ns-cloud-e1.googledomains.com. cloud-dns-hostmaster.google.com. 1 21600 3600 259200 300

The other nameservers respond with an address:

dig +short mrewardz.mutualtrustbank.com @dns1.link3.net        124.109.104.86
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