Issue with adding CNAME Record - Error 1000 Page Displayed

[dkettinger]

What is the name of the domain?

quicklaunchanlaytics.com

What is the error number?

1000

What is the error message?

DNS points to prohibited IP

What is the issue you’re encountering

I am trying to set up a subdomain for community.quicklaunchanalytics.com that points to our Zendesk site but am getting this error 1000 page when trying to access. Please see DNS record details in screenshot.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Go to https://community.quicklaunchanalytics.com/

[dkettinger]

I set Type to CNAME, Name to community, Target to preferredstrategies.zendesk.com, Proxy status to DNS Only and TTL to Auto.

[GeorgeAppiah]

Have you completed the configuration of your custom subdomain community.quicklaunchanalytics.com at Zendesk yet?