Issue with 404.shtml page


#1

I uploaded a 404.shtml page to the hosting site for my website but I assume this is being blocked by free cloudflare htpps account associated with the site. The 404.shtml exceeds the 3 page requirement of free cloudflare (the site has 3 pages plus the 404.shtml).

When a 404 is generated this loads the hosting site’s standard 404 message - which doesn’t have the return to previous page or main page links.

Other than the recommendation to stay in the 3 page limit of Cloudflare is there any solution for this 404.shtml page - any ideas would be welcome. Thank you.


#2

Which three page requirement?

Can you post the URL and where what should appear?


#3

Cloudflare kindly provided free ssl for the website which stated a 3 page limit, for which I am grateful. As the 404.shtml was just an error page I thought it didn’t count.
The full link does show correctly https://youniverse.international/404.shtml
But if a page that doesn’t exist is attempted, example: https://youniverse.international/tomato.shtml a custom host site 404 is generated -
Not sure why this is occurring, any ideas or direction would be appreciated, thank you.


#4

Can you post where you got this limit from, as there shouldnt be anywhere such a limit.

Your case is rather a missing configuration on your server’s end. You need to specify that file somewhere in the configuration as default 404 handler.


#5

I appreciate your advice about the configuration on the server end Sandro, I will see if I can resolve by asking the hosting company - thank you for the kind support and advice.

I saw the 3 page limit at: https://www.cloudflare.com/plans/


#6

That is a limit on page rules, not pages. They are a CF feature in your dashboard.


#7

Ohh, page rules! These are page rules, not pages and they are unrelated to the issue at hand.

Yes, your host should be able to help you in this case.


#8

It seems my assumption was wrong, as I have no idea what ‘page rules’ are. I will try to study this. Thank you.


#9

Something completely different. Page rules allow you to override certain settings based on the document URL.


#10

Thank you for the clarification domjh. As I mentioned to Sandro, I ave no idea what ‘page rules’ are, so assume only 3 pages will work with free ssl.


#11

I will study this Sando, thank you for the link, it is most useful.


closed #12

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