Issue: The image links are returning an HTTP 403 Forbidden status code when Bing'

What is the name of the domain?

What is the error number?

403

What is the error message?

403 error

What is the issue you’re encountering

cloudflare is blocking bing

What steps have you taken to resolve the issue?

• Issue: The image links are returning an HTTP 403 Forbidden status code when Bing’s crawlers attempt to access them.
• Example: For Product ID 284, the image link https://chiavarisales.com/wp-content/uploads/2021/11/14.jpg was tested, and both our internal tools and a curl command confirmed the 403 Forbidden status.
• Cause: It seems that a Cloudflare rule is blocking our crawlers. The support team has provided a CF-RAY ID: 8b35415729b206ac-MAA, which your web administrator can use when reaching out to Cloudflare support to identify the specific rule causing this block.

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

• Issue: The image links are returning an HTTP 403 Forbidden status code when Bing’s crawlers attempt to access them.
• Example: For Product ID 284, the image link https://chiavarisales.com/wp-content/uploads/2021/11/14.jpg was tested, and both our internal tools and a curl command confirmed the 403 Forbidden status.
• Cause: It seems that a Cloudflare rule is blocking our crawlers. The support team has provided a CF-RAY ID: 8b35415729b206ac-MAA, which your web administrator can use when reaching out to Cloudflare support to identify the specific rule causing this block.

If you think your Cloudflare zone is blocking the Bing crawler, you can check the Ray ID in your zone’s security events logs to see which security service is blocking the bot. You can then configure a skip rule for this bot.

How would I do that, I am using the “free” version of Cloudflare?

Events are visible here, https://dash.cloudflare.com/?to=/:account/:zone/security/events

Create a rule to allow the traffic here, https://dash.cloudflare.com/?to=/:account/:zone/security/waf/custom-rules

Set up Firewall Rules: Go to the Security → WAF app in your Cloudflare dashboard
Screenshot 2024-02-02 at 4.56.36 PM

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