Issue creating new R2 authentication tokens

Jun 29, 01:37 UTC
Resolved - This incident has been resolved.

Jun 29, 00:08 UTC
Monitoring - R2 customers that created new authentication tokens between 2022-06-28 15:00 UTC and 2022-06-29 00:00 may have experienced issues where they are unable to use the authentication tokens to authenticate with R2. Customers attempting to use these tokens may experience a 500 HTTP status code in response. We have mitigated the issue and new authentication tokens should work as normal. As a workaround, customers using the impacted tokens can roll their tokens to authenticate. The list of affected users has been generated and will be backfilled.

Jun 28, 18:25 UTC
Identified - The issue has been identified and a fix is being implemented.

Jun 28, 17:14 UTC
Update - We are continuing to investigate this issue.

Jun 28, 17:07 UTC
Investigating - R2 customers creating new authentication tokens after 2022-06-28 15:00 UTC may experience issues where they are unable to authenticate with R2. Customers attempting to use these tokens may experience a 500 HTTP status code. We are investigating the root cause. As a workaround, customers may roll the token to resolve the issue.


This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/dt6wjjtql4w7

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