Issue after switching to Https. ERR_TOO_MANY_REDIRECTS on homepage

Hello there,

After switching to https (flexible option) and “Automatic HTTPS Redirect” set to on, my homepage showing ERR_TOO_MANY_REDIRECTS when i acces it from google incognito. All the other pages are ok. When i try to load on dev tool with disable cache the homepage is working ok.

The dev tool show the following request:

Request URL: https://www.test.com/
Request Method: GET
Status Code: 302 
Remote Address: 104.31.64.219:443
Referrer Policy: no-referrer-when-downgrade
cache-control: max-age=0, must-revalidate, no-cache, no-store
cf-cache-status: DYNAMIC
cf-ray: 592bf65dcc017eda-BUD
cf-request-id: 02af584e9a00007edac8208200000001
content-type: text/html; charset=iso-8859-1
date: Wed, 13 May 2020 11:15:34 GMT
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
expires: Tue, 12 May 2020 11:15:34 GMT
location: https://www.test.com/
pagespeed: off
response: 302
server: cloudflare
set-cookie: ezoab_123498=mod95; Path=/; Domain=test.com; Expires=Wed, 13 May 2020 11:45:34 UTC
set-cookie: ezoadgid_123498=-1; Path=/; Domain=test.com; Expires=Wed, 13 May 2020 11:45:34 UTC
set-cookie: ezoref_123498=; Path=/; Domain=test.com; Expires=Wed, 13 May 2020 13:15:34 UTC
set-cookie: active_template::123498=pub_site.1589368534; Path=/; Domain=test.com; Expires=Fri, 15 May 2020 11:15:34 UTC
set-cookie: ezCMPCCS=true; Path=/; Domain=test.com; Expires=Thu, 13 May 2021 11:15:34 GMT
status: 302
vary: Accept-Encoding
vary: User-Agent,Accept-Encoding,X-APP-JSON
x-ezoic-cdn: Hit ds;mm;7c11ce57b43ab530144a6f3ed87b4377;2-123498-0;e00d4d0d-2ec0-4e78-71ff-9c96c3f2e68f
x-middleton-response: 302
x-powered-by: PleskLin
x-sol: pub_site
:authority: www.test.com
:method: GET
:path: /
:scheme: https
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
accept-encoding: gzip, deflate, br
accept-language: en-US,en;q=0.9,de;q=0.8,it;q=0.7,ru;q=0.6
cache-control: max-age=0
cookie: __cfduid=d146d282663c44632f34a9bee531fc2901589365728; ezoadgid_123498=-1; ezoref_123498=; ezoab_123498=mod95; ezCMPCCS=true; PHPSESSID=m4t8hve9s91sro45h03j2s3tn7; wordpress_test_cookie=WP+Cookie+check; lp_123498=https://www.test.com/wp-login.php?redirect_to=https%3A%2F%2Fwww.test.com%2Fwp-admin%2F&reauth=1; ezovuuidtime_123498=1589367052; ezovuuid_123498=8b5ae23e-0b7a-419e-76a5-c6879ba2c654; active_template::123498=pub_site.1589368268
sec-fetch-dest: document
sec-fetch-mode: navigate
sec-fetch-site: none
sec-fetch-user: ?1
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36

Anyone can help me on this?

Thnx

Could you post the original domain name you’re trying to test please, that way we can look into it a bit more and also try and see if we can find a solution

thnx again

Hello again,

After some other test, the strange part is that on the devices/browser where i cant open the homepage, if i login on wp-admin the homepage will open correctly. If i logout, the ERR_TOO_MANY_REDIRECTS error with show up. Also this issue is only for www version. the non www version working correctly.

Did you have time to check something?

This topic was automatically closed after 30 days. New replies are no longer allowed.