Is SNI Enabled for Mail Services?

[user248]

Hi,
I have setup Cloudflare with an Origin certificate.
My website does not appear to be sending “Contact Us” messages although it is configured to do so in Magento 2.

I saw online that it could be because SNI is not enabled for Mail Services in my SSL Certificate.
Is there any way to check if that is so?

Thanks for any help you can provide.
Kind Regards,
Roy

[sdayman]

Cloudflare does not proxy mail services (SMTP/POP/IMAP). Here’s some mail configuration information:

Email Troubleshooting

This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare. [Cloudflare Community Tutorial - Troubleshooting Email Delivery Issues] 1. Do you have the correct MX records set for your domain? You will…

[user248]

Hi sdayman,

Thanks for your reply, I’m sorry my post was not clear enough.

The MX records and A record are OK for my email addressed to my domain.
It is sending email to/from Outlook 365 as normal, no problem.

I’m not sure what protocol is used for sending the email from the “Contact Us” form, but I saw a reference to enabling SNI for Mail Services in the SSL Certificate, so I wanted to know if there was a way to tell if it was enabled.

Kind Regards, Roy

[sdayman]

It sounds like your Cloudflare configuration is correct, then. Now it’s up to how your website works. Maybe there’s a Magento forum that can help you configure Magento’s mail process.