Is my domain in trouble and not usable

I have a domain registered under an account that I can’t use to build a zone or website for the domain. Under the account I can’t manage the domain and or change nameservers.

Billing, stated that the troubled account does not with ownership of the domain.

I am really not sure I understand the issue. Can you share the name of the domain and what you want to accomplish?

When did you buy the domain just wait atleast 24h

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