Is my DNS configuration correct?

I’m trying to configure my DNS for my subdomain, After a lot of research, it seems I just need to set the A name record from staging to my IP address. However, it doesn’t seem to be working:

Type. Name. Content
A. [my prod site IP]
A. staging [my staging site IP]

When I ping my staging site IP, I am able to get responses back. However, when I visit my site on Chrome, I get

“This site can’t be reached
Check if there is a typo in [stagingurl].

When I type in the IP of staging, the url bar redirects to [stagingurl] and shows the same.

I’m at a bit of a loss because it by all accounts should be simple, but may have missed something important.


Thank you for asking.

When I try to access your, I got 502 Error returned:

Nevertheless, works fine.

May I ask have you tried checking with the steps from below article?

Therefore, have you checked your access or error log at your origin host/server for any clue?

Is your web server for sub-domain listening and working over HTTP or HTTPS? :thinking:
Nevertheless, over what port does it listen/work?

You could determine this by:

  1. Use the “Pause Cloudflare on Site” option from the Overview tab for your domain at .
  2. The link is in the lower right corner of that page.
  3. Give it five minutes to take effect.

May I ask have you tried using a different Web browser, or tried clearing your Web browser cache?
How about using a Private window (Incognito mode) or a VPN connection if possible?
Is it the same behaviour on your mobile phone (4G LTE, mobile data, cellular)?

Furthermore, when I check the DNSSEC, I see it’s missing the DS record at your domain registrar and I assume you have got DNSSEC option enabled at Cloudflare dashboard?
Can you try to disable DNSSEC at Cloudflare dashboard for your domain name? :thinking:

Kindly, may I suggest looking into below article for more information about why this error happens and how to trobleshoot:

Hi, thanks for your reply. What makes me think DNS is misconfigured is that I am able to successfully ssh into the IP address but it times out when I try ssh into the url

I don’t think my server is actually running, which is why you see bad gateway. I am trying to restart it with a new deployment but the deployment times out just like SSH, so those may be related.

Example: ssh deploy@MYIP works, but ssh [email protected] times out.

However, ping gives back responses.

I triple checked my security groups on AWS and I am allowing all traffic, so ssh should be fine. I am wondering why ssh to my server IP works but not to the corresponding url? And why does ping work for url but not ssh?

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