I’m configuring a new website to use Cloudflare’s resources, this website uses an E-commerce platform (refrisol.com.br) and the platform’s technical guidance would be not to use the activated proxy because in this condition the note will be hidden and the platform will not be able to find it .
When configuring the CNAME record without activating the proxy, the site works fine, but if I activate the proxy, the site is offline and with a DNS error.
I’ve been reading that to activate cloudflare’s features and the CDN it is necessary that the proxy is activated, or does anyone know if it is possible to activate the resources, mainly the CDN without activating the proxy?