Is hCaptcha trying to find its relative?

Hi,

When I try to get support from cloudflare, I click on Support->Help Center. Now I click from already logged in cloudflare dashboard. Still the page show

Now I need to prove that I am Human and Mr hCatpcha Come. First captcha is always skips. Than U need to solve captcha twice always. Now its not done yet.

To create/view my request. I need to click extreme right my id name-> my activities. Here comes the hCaptcha again.

Again need to skip one and need to solve it twice.

What exactly cloudflare trying to prevent here? Discouraging people to generate ticket?

Pretty bad user experience.

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