Is Cloudflare too busy to help my problem?


Dear Cloudflare billing team !
Today is 13 days from my problem happen, i tried to take a ticket on my account is #1639324, and also receive only answer is “the team so busy in this time… and i have to wait” but 13 days still not received any answer or something about my prolem.
$200 from my visa has been charged to cloudflare but all is my mistake when add domain to use free plan.
Please look my problem and resolve it for me, i really dont want use this plan and i think you know that only mistake…

split this topic #2

A post was merged into an existing topic: About the mistake and being charged at my account

closed #3