IP with NAT support not working

We purchased advanced rate limiting however when blocking using IP with NAT support and attempting from two different mobile devices both get blocked. Is there additional configuration needed?

Hi @user34713

You can read more about IP with NAT support here. Rate limiting parameters · Cloudflare Web Application Firewall (WAF) docs

If you still have questions, I would suggest that you create a ticket.

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Thanks I read that when I first had the issue but it didn’t help. I do have a ticket open but so far that have not been able to assist.

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