IP update to my domain A record not reflecting

Usually IP updates to my domain A record take effect within 10-20 mins. However, with this recent IP update (on June 8) it has not changed after 48 hours and whatsmydns.net still shows the old IP. I’ve raised a support request and they asked me to attach screenshots which I have done and after that there is radio silence. We are loosing traffic by the day and any help would be appreciated! I’ve tried setting the DNS only and that did not show my IP. I then tried the Proxied setting and that did not show the Cloudflare IP.

Can you share the domain name you are having issues with?

You can also include the ticket number here to give any Cloudflarians here visibility on the ticket.

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