What is the name of the domain?
edited.example.com
What is the error number?
1000
What is the error message?
You’ve requested a page on a website (subdomain.example.com) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system.
What is the issue you’re encountering
I can not access to my subdomain
What steps have you taken to resolve the issue?
Checking all my DNS records are properly set. For this specific example the record is not even a A record but a CNAME one.
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
I don’t want to expose publicly the real affected subdomain
I can not edit the OP. I add more info here:
The full error:
=======
Ray ID: 930a2f15430db167 • 2025-04-15 08:48:26 UTC
DNS points to prohibited IP
What happened?
You’ve requested a page on a website (subdomain.example.com) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system.
What can I do?
If you are the owner of this website:
you should login to Cloudflare and change the DNS A records for go2travel.modifly.shop to resolve to a different IP address.
I have set the record as a CNAME in the Cloudflare console but it is resolving as an A record:
❯ dig subdomain.example.com
; <<>> DiG 9.10.6 <<>> subdomain.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52759
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;subdomain.example.com. IN A
;; ANSWER SECTION:
subdomain.example.com. 300 IN A 188.114.96.3
subdomain.example.com. 300 IN A 188.114.97.3
;; Query time: 123 msec
;; SERVER: 185.199.104.5#53(185.199.104.5)
;; WHEN: Tue Apr 15 11:50:09 CEST 2025
;; MSG SIZE rcvd: 83
That’s to be expected if the CNAME record is Proxied. This is Cloudflare’s CNAME flatening at play here: https://developers.cloudflare.com/dns/cname-flattening/
If your CNAME record is being flattened to a Cloudflare IP, that could mean the CNAME target provider is a Cloudflare customer.
Set the “Proxy Status” for this record DNS Only
to see if that fixes the problem. If the problem persists or you see a different Cloudflare-branded error page, contact your hosting provider for assistance:
Thanks for the clarification and suggestions.
I have changed the domain to DNS Only, and the error is exactly the same. The dig
results are strange though (domain names edited):
The DNS record is set as a CNAME for myexample.com
, but when I resolve it using dig
I get an IP that doesn’t correspond with the target domain:
❯ dig subdomain.myexample.com
; <<>> DiG 9.10.6 <<>> subdomain.myexample.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59717
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;subdomain.myexample.com. IN A
;; ANSWER SECTION:
subdomain.myexample.com. 300 IN A 160.153.138.10
;; Query time: 24 msec
;; SERVER: 192.168.178.1#53(192.168.178.1)
;; WHEN: Wed Apr 16 08:09:52 CEST 2025
;; MSG SIZE rcvd: 67
~
❯ dig myexample.com
; <<>> DiG 9.10.6 <<>> myexample.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3571
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;myexample.com. IN A
;; ANSWER SECTION:
myexample.com. 300 IN A 188.114.97.3
myexample.com. 300 IN A 188.114.96.3
;; Query time: 42 msec
;; SERVER: 192.168.178.1#53(192.168.178.1)
;; WHEN: Wed Apr 16 08:10:34 CEST 2025
;; MSG SIZE rcvd: 73
Also, it is important to notice that there is a worker-route associated with this subdomain. And also important to notice that it is not the first setup as this I do on this domain, in fact, I have other ~30 subdomains with the exact same configuration and all work well, but not this one:
Thanks