IP address of nameserver is missing

That’s a bit weird :thinking:

I am also using Namecheap privateemail for multiple domains.

I do see MX are set okay and pointed to namecheap for your domain and nameservers too.
Domain status is ok.
DNSSEC not used.

Nevertheless, in case you need to find IP of the nameservers which are assigned to your Cloudflare account and used in your zone, please see below article:

To satisfy DMARC, you’d have to add 3 TXT records:

  1. for SPF provided from Namecheap
  2. for DKIM provided from Namecheap interface
  3. for DMARC policy

From my example, please double-check yours’ and see mine’s correct ones from below picture of DNS settings while using Namecheap’s Privatemail:

Useful and helpful article from Namecheap:

Adding the DKIM value and the IP from your other server into the TXT (for SPF), without DMARC should work if the TXT (for SPF) would have ?all (neutral) → neutral for testing purposes at least for first time.

Also the A mail.billywittenberg.com is proxied :orange:. Please, switch this to :grey: (DNS-only).

When you’re using your email client, MS Outlook, Mozilla Thunderbird, etc., which server are you using to sent out email that is causeing you the issue with e-mail? How did you configured your email client to talk to your MTA? Does it use Privatemail’s credentials and pop/imap/smtp, or rather some other?

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