Invoice can't pay, and domain can't be add

General Billing
1

What is the name of the domain?

cariangin.my.id

What is the error number?

IN-21878492

What is the error message?

your card has been declined

What is the issue you’re encountering

Want to pay this invoice since I can’t do changes

What steps have you taken to resolve the issue?

contacted support and they’ve directed me to a bot which wasn’t helpful

Billing issues requre a Billing ticket with Support

IN-21878492

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

Please generate a new link and send it to me asap!!!
Also, you should fix this issue since I see a lot of posts here having the same issue

2

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

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