Invoice billed twice

Hi there,

My stream service has been billed twice after a first reject… Due a reject in the first debit I paid online thru my account panel, a day after that cloudflare submitted a new debit for same invoice.

Could you please let me know how to handle this situation ? Many thanks


You can email: billing AT cloudflare DOT com
Or contact support.

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

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What kind of information or evidence I must provide ?