Invalid nameservers in pending status

What is the name of the domain?

www.bedmode.co.uk

What is the error message?

Invalid Nameservers

What is the issue you’re encountering

i configured the namserve on my registrar with the Cloudflare nameservers, however on Cloudflare its showing as invalid, my traffic to my site has stopped and getting an error message when trying to access the site

What feature, service or problem is this related to?

Nameservers

There’s no SOA or Cloudflare nameservers resolving for your domain…
https://cf.sjr.dev/tools/check?93adc7c56a69425ab9afb91095f95c64#dns

This means either…

  • you have not selected a plan (even if free) and the domain status is “Setup”, or
  • you have misspelt the domain when adding it to Cloudflare.

If unsure, can you show a screenshot of the whole of the “Overview” page for the domain from the Cloudflare dashboard, including the top bar.

image

You are adding bedmode.shopify.com to Cloudflare. That’s wrong. Add your domain bedmode.co.uk instead.

1 Like

how do i do that i am new to this ?

Just do what you did before, but use your domain instead of the Shopify subdomain.

If unsure, follow this guide…

1 Like

when i try to add my site www. bedmode.co.uk i get teh below error:

Just add bedmode.co.uk.

super that worked its active howver when i try to access the site from my phone i get the below error

same on the computer as well

You haven’t added any DNS records…
https://cf.sjr.dev/tools/check?38d497f126774ed1934a063fbb0e6f14#dns

Add them in your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/records

If you are not sure what they should be, check with your mail or web host. For Shopify, a CNAME to shops.myshopify.com is the usual record.

1 Like

i am trying to add my record but i get this error

Target www-bedmode-co-uk.myshopify.com. is not allowed for a proxied record.

itried to add the

bedmode.myshopify.com

Add the record as “DNS only” instead of “Proxied” for now. Once everything is working you can ask for O2O to be enabled on your account, then you will be able to proxy those records this way…

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.