"Invalid nameservers" error when your registrar is Cloudflare

What is the name of the domain?

flywheelresearch.uk

What is the error message?

Invalid nameservers

What is the issue you’re encountering

Cannot find where to update nameservers. I can’t go to an external DNS provider because I don’t have one!

What steps have you taken to resolve the issue?

Read documentation, read community posts, waited a few days and tried various times to find where they can be changed.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

I have bought a new domain on Cloudflare to use for email on iCloud. On the DNS area I deleted the old records and added the records provided by apple exactly with copy-paste.
However my domain shows the invalid nameservers error.
The instructions from Cloudflare are essentially find your old nameservers soon your DNS provider / registrar and change them to the new assigned ones in the screenshot.
But my DNS provider is Cloudflare as that is where I bought the domain. And I cannot find anywhere in my dashboard where I can change my nameservers on Cloudflare.
I’d be grateful for any help!

Screenshot of the error

It looks like you’re not in the right Cloudflare account. Please check that you use the correct login.

2 Likes

Thank you! Yes that’s it. I had unwittingly created another log on.

1 Like

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