What is the name of the domain?
n/a
What is the error number?
Internal Server Error (actual json response: {“success”:false,“errors”:[{“code”:1000,“message”:“Internal Server Error”}]})
What is the issue you’re encountering
I am unable to do anything related to subcriptions on my account.
What steps have you taken to resolve the issue?
Tried different browsers, private tabs, different OS’s and PCs, also tried from mobile.
Billing issues requre a Billing ticket with Support
01378096
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
Login > Click on Account and it immediately starts popping the errors at the bottom of the dashboard. When trying to add a subscription like R2 or zero trust self-hosted it attempts to add, refreshes the page without doing it and pops the errors again. Funny enough it only started happening after I added Images to my account, paid for it, and then ended up canceling the renewal since it didn’t do what I wanted. Since then my account is basically unusable except for DNS entry edits.
Edit: This still hasn’t been solved by support…