Internal Server Error 503 The server is too busy to handle your request. Please wait a few minutes and try again

General
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1

Hi I am using cpanel with engintron and have correct config for Cloudflare but sometimes I get this message when I reload the page:

Internal Server Error

503

The server is too busy to handle your request. Please wait a few minutes and try again.

It goes away if I reload the page again but then it comes back etc

then sometimes pages become like this

image
image.png1913×858 19.7 KB

sometimes they are normal

I also have a feeling that maybe there is something wrong with the default configuration? Maybe there is a limit set on how many requests a single user can make in a second or so

2

If you have any sort of rate limiting or security software, you should make sure you allowlist Cloudflare’s IP ranges: IP Ranges as well as restore visitor IPs.

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3

I just checked and this is already included

4

Surely you should have access and be able to review the error logs in apache/nginx as well as PHP and cPanel. Check those and see if any of them show why the 503 error is happening sometimes.

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5

Yeah that was the the first thing I did. I can not find the php log but other than that they are all empty

6

The php log would probably be it, but if you’re using Apache IIRC the PHP error log is a part of the Apache error log.

Is the cpanel server on a separate subdomain/domain? If so, it may be worth it to temporarily disable the proxy (click the :orange: to turn to :grey:) on that single subdomain to see if CF is the cause.

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7

I just tried to access it via the direct IP and it works just fine then. No random 503s

8

nvm. This seems to be a default cpanel error. I did a clean installation and the same error occured

9

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