Internal error processing the URL. This error has been logged. (Code: 1004)

Hello community. I know this question was asked a few times already. I just want an opinion what to do next.

So, my website is mark as phishing last 2 weeks. I’ll already removed the malicious content and want to request a review for my website and got the “Internal error processing the URL. This error has been logged. (Code: 1004)” error.

By referring to some cases on the community, I’ll already contact Trust and Safety team, and the reply I get, is to request a review which I can’t still do because of the error. Any suggestion what I can do next? Do I need to create a support ticket again or just wait?

Any help is really appreciated. Thanks.

Hi @nfjoe,

If that link doesn’t work (cc @cloonan), then yes you will need to contact support, explain that the link doesn’t work and that you want a review. They should transfer the ticket over to Trust & Safety (or get the link fixed so you can request a review).

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Okay. I will do that. Thank you for the suggestion. :slightly_smiling_face::+1:

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