Internal error encountered while processing change (Code: 1005)

[dutta332]

Universal SSL is not enabling my account. I have tried many ways but I have not been able to activate Universal SSL. Please fix this problem.

This message is showing me again and again when I am going to activate Universal SSL ‘Internal error encountered while processing change (Code: 1005)’

My Domain is - trexplus.com

my ticket
https://support.cloudflare.com/hc/requests/2375255

please help me how can i activate Universal SSL

[fritex]

Greetings,

Thank you for asking.

I am sorry to hear you are experiencing an issue with the Universal SSL certificate provisioning for your domain name.

May I ask how long? 24 hours or even longer?

Have you tried temporary Disabling Universal and re-enabling it from the Cloudflare Dashboard → SSL/TLS → Edge Certificate → scroll down to the section " Disable Universal SSL"?

If you open up the Developer Tools (F12) on the SSL/TLS → Edge Certificate page, it should also show the actual error which would be very useful to know.

From the WHOIS, I see Registrar Status: clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

May I suggest below article for help and troubleshooting:

Community Tip - Best Practices For Certificate Provisioning

Error Try the suggestions in this Community Tip for best practices in certificate provisioning. Background SSL certificates can often be issued in 10-15 minutes. If you are using free Universal SSL, it can take up to 24 hours. Please do not reach out for support until it has been “authorizing” for more than a day. Before contacting support, you may be able to successfully trouble shoot the issue with some of these Quick Fix Ideas. [Dedicated SSL] Quick Fix Ideas If you are using a CNAME …

@dutta332

my ticket
https://support.cloudflare.com/hc/requests/2375255

Thank you for sharing. I have escalated it.
Kindly and patiently wait for the reply.

[fritex]

@dutta332

My Domain is - trexplus.com

Your domain is not using Cloudflare nameservers.

;QUESTION
trexplus.com. IN NS
;ANSWER
trexplus.com. 21600 IN NS ns2.dns-parking.com.
trexplus.com. 21600 IN NS ns1.dns-parking.com.

You should troubleshoot this with domain registrar → GoDaddy and change domain nameservers to the provided set of Cloudflare nameserver (which you got while adding your domain name to your Cloudflare account) for your domain name.

May I share few posts for you just to re-check if it’s still related to GoDaddy interface and nameserver change:

"Namesevers changed on registrar, after several days are default servers on CloudFare, DNS lookups."

As @sdayman stated, make sure to change this for your domain in domain administration. I am sorry but not exactly May I correct you here, due to either my GoDaddy bad interface experience so assuming the @user3409 is having the same issue here: From your screenshot above, I can see this is the “registration default” - for example, this settings (nameservers and other contact info) wil automatically apply for any new domain you register via your GoDaddy account. similar as N…

"Namesevers changed on registrar, after several days are default servers on CloudFare, DNS lookups."

When logged-in GoDaddy, try using a direct link - https://dns.godaddy.com/proudspire.com/nameservers

"Namesevers changed on registrar, after several days are default servers on CloudFare, DNS lookups."

You might be on the wrong or old URL and dashboard - mya.godaddy.com. [Screenshot 2021-08-10 at 00-50-37 My Account] The correct one: https://account.godaddy.com/ Click above right on your profile and select My Account Home - should link to Sign In. [my account home - new] Therefrom you go by the steps as written in my previous post: [Screenshot 2021-08-10 at 00-53-22 Products]

Otherwise, have you tried writing a ticket to GoDaddy Support?

[salvador]

Hi,
The domain is not Active so domain has to be activated (by updating the nameservers) and then you will be allowed to enabled Universal SSL as described in:

• Universal SSL