Intermittent Error 1016

Since about 2 weeks ago I have started to get an intermittent Error 1016 on one of my sites, I have not changed anything, there is nothing on my log files.

How many DNS records do you have for that hostname?

3

CNAME ftp - ftp3.ftptoyoursite.com
CNAME - mywebsite.com - code provided by web hosting Liquidweb
CNAME - www - mywebsite.com

And which hostname is showing the 1016? The ‘www’, or the apex domain?

Normally, your apex domain would be an “A” record with an IP address. Are you using a special service with LiquidWeb?

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And which hostname is showing the 1016? The ‘www’, or the apex domain?

With ‘www’

Normally, your apex domain would be an “A” record with an IP address. Are you using a special service with LiquidWeb?

I’m using LiquidWeb Cloud Sites (formerly RackSpace Cloud Sites).

The strange part is that I have not changed anything since I open the website, more than 1 year ago. Why getting the Error now and intermittent? did Cloudflare changed something?

BTW the “code provided by web hosting Liquidweb” is the domain alias

We highly recommended you use the Domain Name Alias when configuring your DNS.
This replaces DNS A Records and can help us keep your site protected from DDoS attacks.

I fixed the problem by deleting a CNAME and adding an A record pointing to my web hosting IP instead of the domain alias, even though my web hosting suggests using a domain alias instead of the IP address.

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