Intermittent 526 errors with custom hostnames

Positive.

These 828 bytes are always the same.

Fair enough, then I am afraid I am out of ideas at this point and a view from Cloudflare’s side would be necessary.

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Definitely weird. I can confirm that I observe the 526 error occasionally (3 out of 500 requests), but requests to the server itself show the same certificate every time.

Have you already created a support ticket?

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Yes, and they closed the ticket. Apparently I only have access to this community forum. That’s frustrating, not gonna lie. I understand that the free plan comes with no support for a reason, but (1) there should be a channel at least for cases like this (2) the SaaS product is not a free one.

Can you share your ticket number here so we can share it with Cloudflare support staff?

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#3353807

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Thank you for sharing that. I have passed it along.

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