Our website (app.veriport.ca) is getting intermittent 503 - Service temporarily unavailable - Cloudflare errors. I read through this post (https://community.cloudflare.com/t/community-tip-fixing-error-503-service-unavailable-service-temporarily-unavailable/44438) And have added some more info below.
Domain name: app.veriport.ca
Time / Timezone - This time noticed a few times between 4:00pm - 7:00pm AST Dec 9, 2022. Had users in other timezones as well report the issue. We have had spells of similar behaviour a few times over the past few months, but don’t know exact dates/times.
Traceroute results:
traceroute to `app.veriport.ca` (172.64.80.1), 30 hops max, 60 byte packets
1 _gateway (192.168.4.1) 2.296 ms 2.192 ms 2.153 ms
2 * * *
3 nwgl-asr1.eastlink.ca (24.222.227.149) 17.782 ms 17.756 ms 17.729 ms
4 ns-hlfx-dr002.ns.eastlink.ca (24.215.102.149) 24.865 ms 24.933 ms 24.763 ms
5 ns-hlfx-br002.ns.eastlink.ca (24.215.102.221) 24.717 ms 24.776 ms 24.734 ms
6 cloudflare.ip4.torontointernetxchange.net (206.108.34.208) 61.390 ms 62.354 ms cloudflare.peer.qix.ca (198.179.18.55) 40.689 ms
7 172.64.80.1 (172.64.80.1) 46.518 ms 38.829 ms 46.181 ms
- There has been no significant burst in traffic. We typically peak at around 25mb per hour incoming, and 10mb per hour outgoing, so nothing huge.
- Always Online is disabled, hasn’t been enabled anytime I’m aware
Output of https://app.veriport.ca/cdn-cgi/trace from my browser
fl=29f204
h=app.veriport.ca
ip=24.215.96.17
ts=1670629600.236
visit_scheme=https
uag=Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36
colo=YYZ
sliver=none
http=http/3
loc=CA
tls=TLSv1.3
sni=plaintext
warp=off
gateway=off
kex=X25519