Our website (app.veriport.ca) is getting intermittent 503 - Service temporarily unavailable - Cloudflare errors. I read through this post (
https://community.cloudflare.com/t/community-tip-fixing-error-503-service-unavailable-service-temporarily-unavailable/44438) And have added some more info below.
Time / Timezone - This time noticed a few times between 4:00pm - 7:00pm AST Dec 9, 2022. Had users in other timezones as well report the issue. We have had spells of similar behaviour a few times over the past few months, but don’t know exact dates/times.
traceroute to `app.veriport.ca` (18.104.22.168), 30 hops max, 60 byte packets 1 _gateway (192.168.4.1) 2.296 ms 2.192 ms 2.153 ms 2 * * * 3 nwgl-asr1.eastlink.ca (22.214.171.124) 17.782 ms 17.756 ms 17.729 ms 4 ns-hlfx-dr002.ns.eastlink.ca (126.96.36.199) 24.865 ms 24.933 ms 24.763 ms 5 ns-hlfx-br002.ns.eastlink.ca (188.8.131.52) 24.717 ms 24.776 ms 24.734 ms 6 cloudflare.ip4.torontointernetxchange.net (184.108.40.206) 61.390 ms 62.354 ms cloudflare.peer.qix.ca (220.127.116.11) 40.689 ms 7 18.104.22.168 (22.214.171.124) 46.518 ms 38.829 ms 46.181 ms
- There has been no significant burst in traffic. We typically peak at around 25mb per hour incoming, and 10mb per hour outgoing, so nothing huge.
- Always Online is disabled, hasn’t been enabled anytime I’m aware
https://app.veriport.ca/cdn-cgi/trace from my browser
fl=29f204 h=app.veriport.ca ip=126.96.36.199 ts=1670629600.236 visit_scheme=https uag=Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/188.8.131.52 Safari/537.36 colo=YYZ sliver=none http=http/3 loc=CA tls=TLSv1.3 sni=plaintext warp=off gateway=off kex=X25519