Sorry to add to the stack of topics for 500 errors, but I’ve tried all the suggestions I could find, and still am hitting them intermittently.
cdn-cgi/trace I got the moment after I hit a bunch of 500s (mostly image thumbnails) is:
fl=466f58 h=lackadaisy.com ip=22.214.171.124 ts=1675807378.505 visit_scheme=https uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.96.36.199 Safari/537.36 colo=SJC sliver=none http=http/3 loc=US tls=TLSv1.3 sni=plaintext warp=off gateway=off kex=X25519
Steps I’ve taken so far
- Contacted the webhost - they’ve found no 500 errors on their end, even after escalation.
- Verified no Cloudflare integration on webhost - they do offer the service, but we explicitly don’t use it.
- Paused Cloudflare - had it running naked for a while (confirmed by inspecting response headers), and didn’t hit any 500s. Started hitting the 500s after re-enabling Cloudflare.
- Purged cache - no improvement.
Thanks for any help! Let me know if more info is needed.