About a year ago we purchased
commonwealth.gg on Namecheap, and parked it with a Namecheap redirect page for about two weeks while we worked on a site re-design. Once it was setup, we pointed the name-servers to Cloudflare’s. The site works well and still runs today, however about 10 percent of users are entirely unable to access it, and say they get a blank 404 page. The only way to fix it is for them to totally clear their browser cache.
Fast forward a year. After using a number of devices I have been able to recreate the 404 error! See the BAD screenshot. Notice how it says “x-served-by: Namecheap URL Forward” when it throws the 404 error. Compared to the good screenshot, of when it works.
So I reached out to Namecheap, and they say the DNS is controlled by Cloudflare, so the redirect is a cloudflare issue, so I am posting to see if the community can help. Can anyone help out or have any insight?
Bad Result (10% of the time)
Good Result (90% of the time)
❯ dig a commonwealth.gg and see that indeed, the DNS servers are Cloudflare’s, so I do believe that the issue is indeed on the Cloudflare end.
commonwealth.gg. 20 IN A 18.104.22.168 commonwealth.gg. 20 IN A 22.214.171.124 commonwealth.gg. 20 IN A 126.96.36.199