Intermittant cdn performance issues in last 12 hrs?

[david306]

What is the name of the domain?

phoenixpos.co.nz

What is the error number?

slowness

What is the issue you’re encountering

intermittant cdn performance issues in last 12 hrs

What steps have you taken to resolve the issue?

contacted my host and they said it may be a cdn issue

What are the steps to reproduce the issue?

cant recreate as it is intermittant

[fritex]

May I ask through which colocation are you connecting by visiting phoenixpos.co.nz/cdn-cgi/trace?

Maybe you were re-routed or some maintanance was ongoing.

May I ask if you’re still experiencing this?

[david306]

Thanks.

It seems to be better today – here is the trace output

fl=26f167

h=phoenixpos.co.nz

ip=219.89.48.176

ts=1737426585.289

visit_scheme=http

uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0

colo=SYD

sliver=none

http=http/1.1

loc=NZ

tls=off

sni=off

warp=off

gateway=off

rbi=off

kex=none

[david306]

Hi,

I just ran some checks and when I ping my website through cloudflare (ping phoenixpos.co.nz) I am getting 50 – 80 ms responses and some timeouts. When I ping directly to host without cloudflare it is consistently 27-30 ms and no timeouts ? Yesterday there was lots of timeouts when pining through cloudflare.

Just trying to understand why as I thought using cloudflare made things faster. The response is about twice as long as regular timeouts ?