Inquiry Regarding Confusing Expiry Message for My Domain

[contato233]

What is the name of the domain?

ta*****os.com.br

What is the error number?

Inquiry Regarding Confusing Expiry Message for My Domain

What is the error message?

Inquiry Regarding Confusing Expiry Message for My Domain

What is the issue you’re encountering

Inquiry Regarding Confusing Expiry Message for My Domain

What steps have you taken to resolve the issue?

Dear Cloudflare Support Team,

I hope this message finds you well.

I recently received two emails from Cloudflare regarding my account and domain, ***. The messages were as follows:

Email 1:

"We are writing to inform you that your access to the account has expired. Your domain *** has expired. Renew now at: dash-cloudflare.com/renew. Your Cloudflare access has been revoked.

Thank you,
The Cloudflare Team"

What are the steps to reproduce the issue?

Dear Cloudflare Support Team,

I hope this message finds you well.

I recently received two emails from Cloudflare regarding my account and domain, ***. The messages were as follows:

Email 1:

"We are writing to inform you that your access to the account has expired. Your domain *** has expired. Renew now at: dash-cloudflare.com/renew. Your Cloudflare access has been revoked.

Thank you,
The Cloudflare Team"

[sjr]

@contato233

Renew now at: dash-cloudflare.com/renew

That domain is not owned by Cloudflare and so the email looks like it is phishing. If you have entered your log in details into that page, then you must resecure your Cloudflare account by changing your password and any API keys.