Hi there, We are a retail company that hosted in Indonesia. Currently we use a 3rd party chat system in our website that is on a cloud server in Vancouver Canada.
Daily latency to that server is around 230-250ms, which is still ok on our operational customer service. But the problem is sometimes packet loss occur (more than 10%), causing chat and login process is starting to have delays.
Traceroute to that server is around 11 hops (though SG and Hongkong)
Does Argo help for our case? How technically does it help our network issue here?