What is the name of the domain?
www.sebenarnya.my
What is the issue you’re encountering
i received an invoice from Cloudflare on April 16, 2025, for $35.51, but the purpose of the payment was not specified. I paid the invoice assuming it was a partial payment for my annual business plan package, but when I went to pay for the plan on April 30, 2025, I were still required to pay the full amount of $2,592 without any deduction for the initial $35.51 payment.
What steps have you taken to resolve the issue?
Tried to seek customer support but to no avail.
Billing issues requre a Billing ticket with Support
01519835
In what area can we help you?
Invoice
What are the steps to reproduce the issue?
Clarify to us the purpose of the $35.51 invoice issued to us.