Infinite loop of Human Verification

PROBLEM: First, please note I am an end-user, not a customer, but am having a problem often reported on the web, and in several topics here. I apologize for intruding in your Community.

I am very frequently caught in an endless loop of “verify that you are human” when trying to access MANY websites.

What is the domain name?
Among others, this one! Opera GX could not access this community, though on about the fourth try, Chrome did.

Have you searched for an answer?
Yes: Google, and here in the Community topics

Please share your search results url: I don’t see the “reformatted text option” to use in lieu of links, so I am including the search terms instead.

Cloudflare never verifies me as human
endless loop of “Please verify that you are human with Cloudflare”
and others…
When you tested your domain using the [Cloudflare Diagnostic Center], what were the results?


Describe the issue you are having:
infinite loop as above

What error message or number are you receiving?
Different RayIDs, but two examples are “7c28a31cbe1c9c82” and “7c28a4d299a305e6”

What steps have you taken to resolve the issue?

Searches as above
Clearing browser caches
Attempted with VPNs both on and off
Using four different browsers
Was the site working with SSL prior to adding it to Cloudflare?

What are the steps to reproduce the error:

Attempt to access any site protected by hCaptcha or “human verification”
Have you tried from another browser and/or incognito mode?

Please attach a screenshot of the error:
No error message - simply a return to starting point, whether “please verify that you are human” or hCaptcha

I appreciate any assistance you might be able to offer.


This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.