As you’ll must have heard of the new RBI rules here in India - starting Oct 1, 2021, all recurring charges from India will get declined. See:
You might already been seeing declined payments from India.
Before our account charge get’s declined (it’s towards the end of the month) do let me know how I can make the payment in line with the new rules. Currently, I believe there is only an option to update the cc details and then the charge gets run after a day or so. Not sure if this current method will work with the new policies.
I am just putting this out here since this is going to affect ALL of your Indian customers.
Additionally, I am happy to pay annually if you have that option.
Any help is appreciated.