So about 7 months ago I was on a Pro Tier and downgraded to Free (just until I was about to launch).
However for the last 7 months I have been billed $20/month for Page Rules. Even though I have never used this feature and so have always had zero page rules. And was never asked if I wanted this.
I keep talking to support but it’s like I am talking to a robot as they keep giving me the same response e.g. cancel my subscription when I’m on a Free Tier.
I really don’t want to have to chargeback every month since I need Cloudflare and don’t want them to ban me. But it seems like they don’t care ?