Incorrect TXT record found at

Hi, when i try to generate a lets encrypt SSL certificate I get the error below. Can someone from Cloudflare support remove the stale TXT record, please?

“identifier”: {
“type”: “dns”,
“value”: “howey-dot-io”
“status”: “invalid”,
“expires”: “2024-02-02T18:12:19Z”,
“challenges”: [
“type”: “dns-01”,
“status”: “invalid”,
“error”: {
“type”: “urn:ietf:params:acme:error:unauthorized”,
“detail”: "Incorrect TXT record found at _acme-challenge.howey-dot-io
“status”: 403


Hi @dom-cf - apologies for tagging you directly, however I can see you have resolved a similar issue in ticket id 3017659. Is this something you can help with please?


This domain appears to have a valid edge certificate issued, could you clarify on what the issue is? What action are you taking in which tab of the dashboard?

I had a problem with my NGINX server and when i try to add the domain again I get the error in my initial post

I don’t see any TXT records:

; <<>> DiG 9.10.6 <<>> txt
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60772
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

; EDNS: version: 0, flags:; udp: 4096

;; AUTHORITY SECTION:		1800	IN	SOA 2331809655 10000 2400 604800 1800

;; Query time: 3 msec
;; WHEN: Sat Jan 27 14:23:28 GMT 2024
;; MSG SIZE  rcvd: 122

Thanks for the reply - I’ve repeated te process and its added the cert so I’m not sure what happened yesterday but its fine now.

Thanks again


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