You are not able to You currently have past due, unpaid invoice(s). You may not enable any new services until all invoices are paid. Find each “Unpaid” invoice on your Billing page and click the “Pay now” button to settle your account.
What is the issue you’re encountering
Not able to use CF services
What steps have you taken to resolve the issue?
I’ve been trying to contact CF sales several times now but no one seems to care. Before this overcharge, there were several others that took months to recover. And for this payment, even no one from CF bothers to fix a problem that is their fault and harms us.
Billing issues requre a Billing ticket with Support
Not able to use new services because of unpaid invoice
What is the issue you’re encountering
Not able to manage our WAF Managed rules
What steps have you taken to resolve the issue?
Y have contacted
In what area can we help you?
Invoice
What are the steps to reproduce the issue?
I’ve been trying to contact CF sales several times now but no one seems to care. Before this overcharge, there were several others that took months to recover. And for this payment, even no one from CF bothers to fix a problem that is their fault and harms us.
We no longer have the strength to fight CF. They are just a carefree monopolist
May I ask if you were on a paid plan and now are downgraded to free or?
Otherwise, you see Managed Rules as a trigger under Security Events, but cannot manage them?
You’ll need to follow these directions here:
If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.