What is the name of the domain?
What is the issue you’re encountering
unable to send mails to a particular recipient
What steps have you taken to resolve the issue?
error message analysis
Your SP F Record
forumciv. org
v=sp f1 a:spf.ltg.email ip4:213.179.6.97\n ip4:167.89.25.81 ip4:198.2.184.167 ip4:213.179.31.4 ip4:213.179.10.4
include:s p f. protection. outlook. com include:sendgrid.net include:sp f.mandrillapp .com ?all • Error! SP F record is present, but invalid. • Error! SP F record for “forumciv. org” contains invalid characters - only printable ASCII characters are allowed. Invalid chars: \n • Error!
SP F record for “forumciv. org” has invalid syntax - no terms will be evaluated. • Warning! SP F record for “forumciv. org” contains non-restrictive “all” mechanism which makes your policy not effective enough
The SPF is valid at the time I’ve tested it, part of the message you quoted just means you are not restricting to those entries using either ~all for soft fail or -all for hard fail.
But that would tighten the record so shouldn’t be a reason your email is not received by one user.
Thanks for the reply. What do we need to modify? For the time being messages from us isn’t going through ot the recipient.
The next question is where practically does the change needs to be done…where do I access this code so I can change it, or can Cloudflare change it for us?
If you need to make changes to your SPF record, edit it in your DNS records are here…
But as I say, your SPF was valid when I checked it. It will be for you to check that it covers all the servers that send email from your domain. If one recipient isn’t receiving your email there should be a bounce message back to you with the reason why.