Incohérence entre Cloudflare et Hostinger pour SSL certificate et HTTPS

What is the name of the domain?

What is the issue you’re encountering

Sur Cloudflare je vois que ensemble-mouvement.com utilise le chiffrement SSL/TLS automatique. Or sur le tableau de bord Hostinger, est indiqué que le forçage HTTPS ne fonctionne pas. Je ne parviens pas à installer le certificat SSL.

What steps have you taken to resolve the issue?

J’ai tenté à plusieurs reprises d’installer le certificat. J’ai fait des essais en modifiant l’état du proxy : Échec de l’installation.
Par contre, le site semble bien fonctionner en https.

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Off

Screenshot of the error

J’ai poursuivi l’essai
Voilà ce que j’obtiens

Might be Hostinger couldn’t validate your domain and issue the SSL certificate.

I’d suggest you to temporary unproxy and switch from :orange: to :grey: .
Leave it for some time.
Go back to the Hostinger and make sure they issue the SSL certificate for your domain.
Give it some time, an hour at least.
Come back and double-check if your Website is working fine over the HTTPS.
Once done, switch back to proxy from :grey: to :orange: and make sure under the SSL/TLS tab of Cloudflare dashboard SSL is set to Full (Strict).

1 Like

Thank you Fritext for your answer.

I had already tried the procedure you advised me. Without success.
I will try again.

Now, on Cloudflare, SSL is set to full, but not strict. I will change it to strict after.
You tell me to check if my site works correctly under HTTPS. Is there a specific method to check it?
I noted to change SSL to strict.

I will keep you informed of the result.

Hello again

As I feared, the result was identical to the previous time

How can I get out of this issue ?

Finally, I contacted Hostinger. A member of the “customer success” technical team installed the certificate directly.
I only had to put the proxy back and set the encryption to full(strict).
Apparently, everything works fine.

Thank you for your help and good luck with everything.

1 Like

Thank you for writing and feedback.

I am happy Hostinger engineer managed to generate and issue the SSL certificate for your Website and that with proxy :orange: and Full (Strict) your Website continues to work as expected over the secured HTTPS connection.

Happy to assist you! :hugs:

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.