Impossible to login

Hello.
From today I have a problem - I can’t login. When I fill my mail and pass I see this:

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And after this I see HTTP ERROR 429

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If you clear cache and restart the browser, are you able to login?

Same here, been getting this error since last night. I hadn’t logged in to cloudflare before that night though.

@cloonan Tried on different devices, browsers etc no luck.

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The same result.

Hi @fbediu, sorry for the issues. I see a login from just a couple of minutes ago and this community and dash.cloudflare.com share a login, if you’re unable to navigate to that url, and operate the dash, please let support know and share your ticket number here.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help.

Thank you, @vesodimov1, same as above, I see a recently login and if you’re unable to navigate to dash.cloudflare.com after clearing cache, please let Support know and share your ticket number here. Sorry for the issues.

Thanks @cloonan, how do I contact support without using the dashboard? Since I can’t access anything there. The error shows no matter what.

Sorry for the troubles, drop them an email and reference one of the sites in your account. If you receive an auto reply, please reply back indicating you’re still having issues with login. Email support AT cloudflare DOT com.

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I send mail to support.

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Can you reply to the email you received and let the engineer know that you are still having issues?

Yes. I send email.

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Very strange. I have another registration. But there I encounter the same problem.

Does anyone experience problems at the moment after logging in. After logging there is a constant redirect appears. I am not able to stop the redirect and to open a support ticket so I decided to write here in the community for help as it is not possible at the moment to login to my CF account.

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Hi, this is the third report of this issue today here on the Community. Can you email support AT cloudflare DOT com and share your ticket number here so I can track? Sorry for the issues.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help.

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Thank you @cloonan, I have just sent them an email, as even the support is making the same issue with the redirect so I am not able to open them a ticket from there. Thanks for the support :slight_smile:

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Looks like whatever is done, it might be on a country level specific. More specifically when I open the account from Bulgaria location it does not work, while opening from Germany as a proxy for example it works. So maybe some Firewall or some rule is added which causes this issues.

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I do see your ticket and I’ve made note of that, thank you. Can you reply to the auto-reply and indicate you’re still having issues?

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I have the same problem. With several account and my friends have the same problem when they try to login.
Do you have any updates?

Hi,

That’s what I get when I want to get into my account. What is the problem? Can you please tell me what the problem is?

Than you
Best Regards

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