Images Product Purchase Error

I want to use your Images product but i am getting fallowing error in the payment.
Your account do not have access to this product. Contact [email protected] for assistance. (Code: 1225)

What have you tried so far?

Firstly, thank you for your reply.
I tried many times and still got the same error, but I didn’t try anything different.

1 Like

Was your card issued in India?

Can you raise a ticket at [email protected] and post the ticket number here so I can take a look into the issue?


I found your ticket, I will respond shortly.


Hi purnima,

Thank you for your reply. I tryed again, but I’m still getting the issue.

No, my card was issued in Turkey.