Images not showing up

For Workes & Pages, what is the name of the domain?

What is the issue or error you’re encountering

Image is not loading

Screenshot of the error

Hi there,

Could you share with us a screenshot of what is expected ?

We have the same problem

For Workes & Pages, what is the name of the domain?

www.assh.org

What is the error number?

5404

What is the error message?

Image not found (Code: 5404)

What is the issue or error you’re encountering

Trying to open image results in 5404 error

What steps have you taken to resolve the issue?

None

What are the steps to reproduce the issue?

Try to open any image from the backend system.

@lalaverse
Are you encountering a red banner with an error code on this page? If so, can you share the error message?

I get a 5404 error, I am logged in as a seperate account and was granted permissions to use cloudflare images on our linked business account. I set up an api yesterday that worked fine to do a POST request and I could see the image by clicking on the link in cloudflare.But today I get the 5404 error using both the image upload ui in cloudflare manually and from the api side, sometimes when I click into the business email I get an authentication error 10000.

For Workes & Pages, what is the name of the domain?

none

What is the error number?

5404

What is the error message?

image not found

What is the issue or error you’re encountering

Opening any uploaded image is return 5404 error

What steps have you taken to resolve the issue?

use the dashboard to direct upload image, then open it, and return error 5404 image not found.

Hello, did you get a solution for this?

1 Like

For Workes & Pages, what is the name of the domain?

NA

What is the error message?

Error 5404

What is the issue or error you’re encountering

We are using cloudflare images and videos, and we have the starter bundle package. Since past 3 days our images are not getting uploaded via API as well as Direct Upload in the Console Our application is live and people are facing issues, can we get a solution to why these are not working and giving a 5404 error?

What steps have you taken to resolve the issue?

We have checked our entire API code of Cloudflare and it seems to be fine, and the same code was working last week.
Also Direct upload has stopped working now.

What are the steps to reproduce the issue?

Go to console, go to images, try direct upload, getting Error 5404.

What is the name of the domain?

none

What is the error number?

5404

What is the error message?

Image not found (Code: 5404)

What is the issue you’re encountering

After uploading, when I try to open the images, it shows ‘Image not found (Code: 5404)’ for all of them

What steps have you taken to resolve the issue?

none

What are the steps to reproduce the issue?

Navigate to cloudflare dashboard → Images and select any of the uploaded images

Screenshot of the error

@albert_j
Sent you a couple more follow-up questions in our email thread.

Hey @deanna I’m facing the same issue

1 Like

We have the same problem
Screenshot 2024-09-10 100030

1 Like

I’m having the same issue, did you solve this iisue?

1 Like

I am having the same issue and so is some of my users.

I opened a ticket with Cloudflare waiting for a response.

1 Like

Also having this issue

1 Like

Same here.

1 Like

For Workes & Pages, what is the name of the domain?

noting

What is the error number?

5404

What is the error message?

Image not found (Code: 5404)

What is the issue or error you’re encountering

I uploaded the image, but when I try to open it, I get the error Image not found (Code: 5404). I can’t open my old pictures either.

What steps have you taken to resolve the issue?

nothing

What are the steps to reproduce the issue?

I get this error when I try to open any image I uploaded.