Someone faced such a problem, images on the site (product photos and slider banners) sometimes do not load.
If you refresh one page of the site after each update, there will be a different result, all pictures or only some of them may be loaded.
The server support says it doesn’t see any problems on their side.
Could there be a problem here at cloudflare?
Thanks!
michael
November 27, 2020, 8:05pm
2
You have not given us much to go on, but my best guess is WebP conversion on your origin:
It sounds like you are doing WebP conversion on your origin based on the type of device that makes the first request for an image. Many devices cannot display WebP, resulting in the behaviour you are seeing.
If you are on a paid plan, disable WebP conversion on the origin and enable Polish in Cloudflare, which will do the conversion at the edge depending on the device capabilities in every request.
If you are on a free plan you should disable webp conversion on your origin.
Thanks for the answer.
Webp conversion is available only on the main page of the site (slider banners). There are no webp images on other pages of the site, but the problem is observed on all pages of the site.
system
Closed
December 29, 2020, 1:48am
6
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