Images are lost after a time


I recently switched to Cloudflare. I noticed that some product images (thumbnails) are no longer displayed after a while. After clearing the cache, they are there again.
I have disabled Rocket loader and Mirage is also disabled (as described in support).

What could be the reason for this? I use an image optimization program (Imagify). I first thought it was webp images. But also deactivating this function it did not bring any improvement.


Without seeing this firsthand, we can not diagnose. I suggest you use your browser’s Dev Tools and check the Network tab for why the images are missing. Console tab may also offer insight.

A shortcut is also to right-click on the empty thumbnail to Inspect Element (or view image in new tab) to see what it’s actually trying to load.

1 Like

This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.