I'm not receiving Cloudflare account verification emails

General
1

What is the name of the domain?

What is the error number?

I’m not receiving an error

What is the error message?

n/a

What is the issue you’re encountering

I’ve tried sending account verification emails about a dozen times and am not receiving them. I’ve checked our Exchange server and see nothing from cloudflare to the account we’ve registered with. I did receive an account verification when signing up for access to Cloudflare Community to the email address in question.

What steps have you taken to resolve the issue?

I’m not sure what else I can do to resolve this. Can you check if our email address is no a suppression list?

1 Like
2

Emails for the Cloudflare accounts, and emails the Cloudflare Community, are going through two completely different email infrastructures, which would explain this part.

I’ll look in to getting this handled for you.

1 Like
3

THank you @DarkDeviL , @user71818, can you try now? I can see the bounced emails and took steps to correct that. Sorry for the issues.

6

That worked! Appreciate it.

1 Like
7

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