Im getting an invoice error

What is the name of the domain?

celegritty.com

What is the error number?

didnt give an error code

What is the error message?

See screenshot for error

What is the issue you’re encountering

invoice error, cannot add a domain

What steps have you taken to resolve the issue?

no steps taken other than trying to add the domain. I did submit a ticket and here is the ticket number: Case # : 01223892

What are the steps to reproduce the issue?

no steps taken other than trying to add the domain. I did submit a ticket and here is the ticket number: Case # : 01223892

Screenshot of the error

Greetings,

Thank you for asking.

I am sorry to hear you’re having an issue here.

Thank you for sharing your ticket number here with us.
I’ve escalated your case further to the team.

Kindly and patiently wait for a reply

Thank you

I can see our billing team reached out to you in that ticket you opened and resolved the issue.
Let us know if you still need assistance

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.