I'm a paying customer of Cloudflare Teams, why can't I reach support?

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Even Free users can reach support. Use your account’s email address and contact: support AT cloudflare DOT com

Thanks for reaching back. Every time I’m sending email or submit a ticket it is being closed with the following automatic reply:
"We have received your reply.

As a Cloudflare customer on our Free plan, you have access to our Help Center, Developer Docs, and Cloudflare Community…"

That’s a standard automated response. If you reply to say that the other support avenues have not solved the problem, a human should take look at the ticket.

But if you haven’t posted a question to the Community, Support gives it a lower priority. To get around this, post your question to the Community and include your ticket number.

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