Hi, I have a new web domain (edwilliamspics.com) and set it up using Cloudflare name servers. I had no problems with the site for 1-2 weeks, now some devices are showing an error code like the attached screenshot. When I go to sites that tell you if your site is up and running (or not) they are all telling me it’s up, yet I’ve had about 5-6 friends tell me they are getting an error message when they access the page. I can also tell something is screwy with the number of visitors accessing the site versus numbers of page views. Any help would be greatly appreciated.
Works for me! No error!
What do you mean?
Common causes for Error 1016 are:
- A missing DNS A record that mentions origin IP address.
- A CNAME record in the Cloudflare DNS points to an unresolvable external domain.
- The origin host names (CNAMEs) in your Cloudflare Load Balancer default, region, and fallback pools are unresolvable. Use a fallback pool configured with an origin IP as a backup in case all other pools are unavailable.
- When creating a Spectrum app with a CNAME origin, you need first to create a CNAME on the Cloudflare DNS side that points to the origin. Please see Spectrum CNAME origins for more details
Maybe I’m just misinterpreting, but the site stats show in the last 24 hours I have 78 unique IP visitors but only 70 page views - or am I misinterpreting that, I’m so “less than knowledgeable” regarding technical issues.
Well, I don’t get the 1016 error. So maybe it’s something with your browser or a subdomain, could you attach the link (without modifying it) that is giving the 1016 error as based on the first screenshot, it seems to be certain part of the site
This comes up on the devices its not connecting with.
I have tested and do not see any error.
Where did you checked the stats?
The unique visitor can generate one or more pageview, while having adblock or “hard privacy no tracking” the pageview should not count in, I think - if using Google Analytics for example.
Other thing is the requests per visitor/pageview which differs a lot (100 requests per webpage/pageview can be done or more).
That DNS record seems to be from IONOS or some similar hosting/domain provider.
If you have that DNS record at your Cloudflare dashboard, make sure it is cloud (DNS only), not cloud.
Below are the suggested steps regarding the 1016 error if it still happens:
Is there a good reason to use
https://_domainconnect.edwilliamspics.com? If I access that URL specifically, I can see the
However, going straight to your root domain works fine
I recommend clearing cache/cookies on the device just in case there’s something stored on the browser for that URL with the error.
Will try - thanks!
It is the domain connect protocol, an open standard that automatically connects one domain and an external website to other website services.
IONOS and GoDaddy adds them, while it is a good practice to keep them on cloud (DNS only). I believe it has to be something when a domain is purchased by them and to some way of easier connect between their services like web hosting, e-mail, etc. they do offer.
They are not meant to be browsed via Web browser
Should I just delete that CNAME record?
Rather keep it, as already stated on cloud in case you would use some other service by the same hosting/domain provider later.
Anything new @elwiii?
I changed the “domainconnect” CName to “DNS only.”
And what happened?
As of right now, nothing - still can’t pull it up on my phone and a friend who was having the same issue is still unable to access the page.
Same error on the link you provided earlier DNS_PROBE_FINISHED_NXDOMAIN (DNS_PROBE_FINSHED_DOMAIN_DOES_NOT_EXIST) or (DNS_PROBE_FINSHED_DOMAIN_NOT_FOUND)
Does it take awhile to propagate, or do changes like these reflect instantly?