I’m a Chinese user and I’m using cloudflare to resolve domains with CDN proxies enabled, and the network is particularly stuck and there is a lot of packet loss!
I ping my ip normally with no problem and it’s fast, no packet loss, but after I resolved the domain with cloudflare and turned on the CDN proxy, I pinged the domain and a lot of packet loss and the network is stuck and doesn’t work at all. What’s the reason, can anyone answer it, sent an email to the official, and no one replied!!!
I’m a Chinese user and I’m using cloundflare to resolve domains with CDN proxies enabled, and the network is particularly stuck and there is a lot of packet loss!
Hello, if you are an ENT plan customer, please contact your acct team. They will help you to escalate it and suggest the solution for it. Thanks!
Hi, thank you so much for the reply you gave, where do I go to contact acct team?
If you are not currently in ENT plan, you can connect with sales team on this page: Contact Cloudflare | Enterprise Plan Contact
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